Nairobi, Nairobi, Kenya
Summary
Currently leading growth marketing initiatives at Verto, focusing on optimizing customer acquisition, activation, and retention strategies to maximize average revenue per user and minimize churn within the fintech sector.
Highlights
Conducting comprehensive market research to define optimal brand and product positioning, identifying ideal customer profiles for targeted inbound and outbound marketing efforts.
Developing and implementing advanced acquisition strategies, significantly optimizing the entire customer onboarding process to reduce friction and improve conversion rates.
Driving activation and retention initiatives, aiming to reduce time-to-activate and increase average revenue per user through data-driven campaigns.
Rolling out strategic initiatives to maintain churn rates within manageable industry benchmarks, ensuring sustainable customer lifetime value.
Coordinating marketing budgeting, supplier engagement, event planning, and system setups to enhance operational efficiency and resource allocation.